Privacy Policy

Effective Date: August 20, 2026

At SkinWisdom, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, schedule an appointment, complete a consultation or intake form, purchase products, or communicate with us.

1. Information We Collect

Depending on how you interact with SkinWisdom, we may collect information such as:

  • Your name, email address, phone number, and contact information

  • Appointment and consultation information

  • Information you provide through consultation and intake forms

  • Information about your skincare concerns, goals, current skincare routine, and products

  • Photos you voluntarily provide for consultation, progress tracking, or before-and-after purposes

  • Payment and transaction information necessary to process purchases

  • Communications you have with SkinWisdom, including emails, texts, and other messages

2. How We Use Your Information

We collect and use your information to:

  • Provide personalized skincare consultations and recommendations

  • Create and manage your appointments

  • Communicate with you about your appointments, services, products, and coaching program

  • Provide ongoing skincare guidance and support

  • Process payments and product purchases

  • Track your progress and make appropriate adjustments to your skincare routine

  • Improve our services and client experience

  • Send important business or service-related communications

  • Comply with applicable legal and business requirements

We will only use your information for legitimate business purposes and to provide the services you request.

3. Skincare & Consultation Information

Information you provide during your consultation or through an intake form is used to better understand your skin and create personalized recommendations.

Please provide information as accurately and honestly as possible so that we can make appropriate recommendations. SkinWisdom is not a medical provider, and skincare consultations and recommendations are not intended to diagnose, treat, or cure medical conditions.

4. Photos

If you choose to provide photos of your skin, they may be used to evaluate your progress and help personalize your recommendations.

Your photos will not be used for marketing, social media, advertising, website content, or before-and-after materials without your separate permission or signed photo release.

5. Payment Information

Payments may be processed through third-party payment and booking platforms. SkinWisdom does not intentionally store complete credit or debit card numbers.

Payment information is handled through the applicable payment processor according to its own privacy and security practices.

6. Third-Party Services

Our website and business operations may use third-party services for functions such as:

  • Appointment scheduling

  • Payment processing

  • Website hosting

  • Client communication

  • Online forms

  • Product ordering and fulfillment

These third-party providers may collect or process information as necessary to provide their services. We encourage you to review the privacy policies of any third-party platforms you use through our website.

7. How We Protect Your Information

We take reasonable steps to protect the personal information entrusted to us from unauthorized access, misuse, disclosure, or loss.

However, no website, electronic communication, or method of storing information can be guaranteed to be completely secure. By providing information electronically, you acknowledge this inherent risk.

8. Information Sharing

SkinWisdom does not sell your personal information.

We may share information with trusted third-party service providers when necessary to operate our business and provide services to you, such as processing payments, scheduling appointments, communicating with clients, or fulfilling product orders.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, clients, business, or property.

9. Communications

By providing your phone number or email address, you may receive communications related to your appointments, consultations, products, coaching program, or other services you have requested.

You may request to stop receiving non-essential marketing communications at any time.

Please note that opting out of marketing communications does not necessarily stop important service-related messages, such as appointment confirmations, cancellations, or necessary client communications.

10. Cookies & Website Information

Our website may use cookies or similar technologies to improve website functionality, understand website traffic, and provide a better user experience.

Third-party website services may also use cookies or tracking technologies according to their own policies.

11. Children's Privacy

SkinWisdom's services are not directed toward children under the age of 18. We do not knowingly collect personal information from children under 18 without appropriate parental or guardian involvement.

12. Your Privacy Rights

You may contact SkinWisdom to request information about the personal information we maintain about you or to request that certain information be corrected or updated, where applicable.

Some information may need to be retained for legitimate business, legal, accounting, or recordkeeping purposes.

13. Changes to This Privacy Policy

SkinWisdom may update this Privacy Policy from time to time as our services, website, or legal requirements change.

Any updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact SkinWisdom through the contact information provided on our website.

By using our website, scheduling services, completing a consultation form, or providing personal information to SkinWisdom, you acknowledge that you have read and understood this Privacy Policy.